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 Author | Topic: Charter Cable (Read 111 times) |
hnsufdh
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|  | Charter Cable
« Thread Started on Jul 22, 2008, 9:48am » | |
Neighbors--you may be wondering about the orange cable outside our fence at 1124 Brook Arbor Dr. Well.......I've been back and forth with Charter for about 3 weeks to bury this cable, and the Best part is I don't even have cable. Last week a Charter rep. came to my house on 2 different days to let me know they would be burying the cable, but no one showed up. The latest story is they will put in a new work order to bury the cable in about 3-4 weeks, this is after a 45 minute call with them yesterday. In addition the original 2 technicians who are responsible for just throwing the cable out there damaged my fence and gate. So to all my neighbors who have Charter they are UNBELIEVABLE!!!!!!!!!!!
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shelley
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| | Re: Charter Cable
« Reply #1 on Jul 22, 2008, 8:54pm » | |
I was wondering what that was today! Thanks for clearing that up...
We dont have Charter either.....
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scosio
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Joined: Jun 2006
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Posts: 28
Location: Mansfield, TX
| | Re: Charter Cable
« Reply #2 on Jul 23, 2008, 10:37am » | |
hnsufdh,
Welcome to the club! My gripe with Charter goes back years and, after 3-1/2 years of horrible service, I finally dumped them for DirecTV.
See: http://arbors.proboards106.com/index.cgi?board=mu&action=display&thread=22
I have a 6-foot ladder in my master bedroom closet that I have nicknamed "The Charter Ladder" because every time the Charter tech wanted access to my attic, instead of going out to his truck, he'd ask me for a ladder. Thus, I had to go to the garage and get my 8-footer. Eventually, I just bought a 6-footer and keep it in the closet.
Also, they still owe me $200 refund from my account that I closed last February. They keep telling me it's in the mail.
scosio
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scosio
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Joined: Jun 2006
Gender: Male
Posts: 28
Location: Mansfield, TX
| | Re: Charter Cable
« Reply #3 on Sept 22, 2008, 2:40pm » | |
Hey! After seven months and eleven days, I finally received my refund check from Charter!
scosio
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shelley
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Posts: 7
| | Re: Charter Cable
« Reply #4 on Oct 23, 2008, 9:51pm » | |
Interesting...Charter came to my door about a week ago stating they were here to "update" my cable. I said NO, not here. I dont have Charter, I have Direct TV.
They showed me a work order with my address, but it had the previous owners name....oh so thats simple right? Not really, we have lived in this house 5 years now!
Sounds to me like Charter doesnt know which end is up and thats why we see the orange cable....
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cslsxm
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| | Re: Charter Cable
« Reply #5 on Feb 11, 2009, 12:09pm » | |
We have had nothing but trouble with their internet service as well
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